If your payout hasn't arrived within 48 hours, check the transaction status, chain, and destination address. Ensure the address matches the asset type (BTC vs. ETH for example). Share your payout request ID with our support team for a manual check.
If your payout hasn't arrived within 48 hours, check the transaction status, chain, and destination address. Ensure the address matches the asset type (BTC vs. ETH for example). Share your payout request ID with our support team for a manual check.