Support & Contact

Contacting Support

We're available via website live chat, Telegram live chat (@TradeReclaim_Bot), and email at [email protected] Support hours are 10:00–23:00 (GMT+4) daily. Provide your exchange, UID, and a short description to help us resolve your issue faster.

Response times

Most inquiries get a reply within a few hours during support hours. Complex, exchange-dependent checks may take up to 24 hours. You'll see status updates in the chat or receive an email notification when your issue is resolved.